Trinidad and Tobago advanced its digital transformation with the signing of a national agreement to introduce NOBIS, an electronic know your customer (KYC) platform developed locally by the Innovative Centre, the technology arm of NPIC-TT. 

The ceremony at the International Waterfront Centre in Port of Spain was witnessed by Economic Affairs Minister Dr Kennedy Swaratsingh and brought together three national institutions, the Unit Trust Corporation, the National Payment and Innovation Company of Trinidad and Tobago, and the Telecommunications Services of Trinidad and Tobago.

NOBIS enables citizens to verify identity and open accounts entirely online, replacing manual checks with a faster, secure, paperless process that supports the Government’s plan to modernise national payment systems and public service delivery.

“Our customers want convenience without sacrificing trust,” said UTC chief executive Nigel Edwards, underscoring why the corporation will be the first adopter for digital onboarding.

TSTT will provide the secure telecommunications and cloud infrastructure required for national scale. Acting CEO Keino Cox described the initiative as a collaboration focused on progress, “This is about nation-building through technology.” The Innovative Centre designed and engineered the platform to meet international standards while reflecting local operating realities, which General Manager Dawn Nelson emphasised, “It’s scalable, secure, and built right here in Trinidad and Tobago.”

Through NPIC-TT, the same eKYC technology will be extended free of charge to ministries and state agencies, allowing one verified digital identity to support a growing range of services.

Citizens will be able to apply for passports, renew driver’s licences, pay government fees, and access other public services online using a common verification process. Agencies gain standardised workflows, cleaner audit trails, and less paper handling, which improves service quality and transparency.

The rollout begins later this year with UTC’s digital onboarding, followed by phased adoption across ministries and state agencies.