Digicel condemns latest vandalism in New Kingston; restoration works underway
/ Our Today
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Digicel is strongly condemning a more recent, “deliberate and criminal act of vandalism” that has damaged a critical section of its underground fibre network in New Kingston, resulting in service disruptions for customers in the Kingston Metropolitan area.
The incident, which is believed to have occurred overnight, targeted one of the company’s protected cable routes.
Digicel is describing this incident as “dangerous, reckless, and wholly unacceptable”. Technical teams have been deployed and are currently carrying out urgent restoration works to safely repair the infrastructure and restore services as quickly as possible.
Digicel Jamaica CEO, Stephen Murad, says the company will not tolerate attacks on the nation’s communications backbone.
“This is an attack on Jamaica’s essential infrastructure. Every time someone deliberately destroys our network, they disrupt essential services, businesses, threaten public safety, and interrupt the daily lives of hardworking Jamaicans. We strongly condemn this reckless behaviour and will continue to work closely with the authorities to ensure those responsible are held accountable.
“Digicel will not be deterred, and we remain committed to reconnecting Jamaica and rebuilding a resilient, reliable network for our customers,” he said.
Digicel technical teams have been deployed to the affected areas and have activated its technical response protocols.
The company is working with law enforcement as investigations continue. Digicel is also urging members of the public to report any suspicious activities near telecommunications sites, equipment, or underground access points.
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