Amber Group, the Jamaica-based technology conglomerate, announced the successful and urgent deployment of the new National Disaster Management Platform for the Government of Jamaica.

In a testament to commitment and urgency, Amber’s software engineers, designers, data and security specialists worked for 29 continuous hours as Hurricane Melissa was approaching Jamaica to rapidly build a national relief and response system.

SupportJamaica.gov.jm, launched by the Government of Jamaica, is now a national platform that coordinates online donations, pledges relief items, gets verified news, reports incidents, or navigates to the closest shelters. Government agencies also benefit from a backend case management system that assists in proactive management. This is not Amber’s first time stepping up.

During Hurricane Beryl, Amber deployed and donated an online donations system to support relief. With Melissa’s scale and urgency, the company expanded that effort into a full national disaster-management platform built for immediate response and to equip the country to manage future emergencies.

SupportJamaica.gov.jm enables citizens to submit geotagged incident reports with photos and videos—including missing persons, flooding, blocked roads, landslides, infrastructure damage, theft, and vandalism—so authorities see what is happening on the ground in real time and can direct resources where they are needed most.

The platform helps families find safety quickly. A verified, always-on map shows official shelters and current availability, donations flow through a secure, government-verified portal with confidence that funds are tracked and routed to official relief.

Kindness is not limited to cash. Individuals and organisations can pledge goods and services—food, water, medical supplies, logistics support—and authorities can coordinate importation, customs clearance, and distribution to communities in need.

Government teams work from live data. ODPEM and other GOJ agencies access admin dashboards to triage incidents, track pledges and deliveries, monitor emerging hotspots, and brief decision-makers with accurate, current information. The system was developed in direct collaboration with the Office of Disaster Preparedness and Emergency Management (ODPEM) and several other Government of Jamaica agencies and their partners.

SupportJamaica.gov.jm unifies national response and strengthens readiness for whatever comes next. Whether the threat is a hurricane, flood, earthquake, or fire, the same digital backbone will adapt quickly, learn from each event, and improve Jamaica’s preparedness season after season.

Dushyant Savadia, Founder & CEO said: “When Jamaica is in need, we don’t wait to be asked. We act. Building this National Disaster Management Platform was a race against time, but we understood the profound importance of this tool for the security and resilience of our people. The incredible 29-hour effort by a large team of developers is a clear demonstration of Amber’s core values—we don’t just build technology; we serve the nation. We are proud to once again stand with the government and our people to ensure we are equipped with the best possible digital defence against any natural crisis.

“I urge Jamaicans at home and abroad and—friends of Jamaica worldwide—to visit SupportJamaica.gov.jm to donate, pledge in kind, or report incidents. Every act of kindness brings a family closer to safety and recovery.”