

Jamaican general insurance company, British Caribbean Insurance Company (BCIC) is moving forward with plans to further modernise its workforce with the addition of Carol Ebanks as the insurers first-ever chief people officer (CPO).
Ebanks, a distinguished talent management executive, stepped into the newly created C-Suite role earlier this year with the goal to streamline BCIC’s talent strategy, organisational structure, culture, and workplace policies.
Peter Levy, BCIC’s managing director, said the move “is in line with our goals to become an employer of choice for the best and the brightest, and to ensure we are equipped to handle the challenges of today and tomorrow”.
SKILLED IN HUMAN RESOURCE MANAGEMENT
Ebanks comes to BCIC with extensive and tested skills in human resource management, organisational change management, business transformation and executive leadership coaching.
Ebanks’ experience also spans multiple industries and some Fortune 500 companies such as PepsiCo, Reckitt Benckiser, and the Kellogg Company.
“Carol will lead the reimagination of our people strategy, organisational structure, culture and policies. She will drive key HR best practices and initiatives as well as provide strategic direction and expertise for the HR function across all our operations in the region,” Levy said.
“This is one of the most meaningful opportunities—both personally and professionally. I’m looking forward to using everything I know now, and everything I will learn on the job to help BCIC put its best foot forward,”
Carol Ebanks, BCIC chief people officer
For her part, Ebanks is glad to be working with a Jamaican company. The United Kingdom (UK)-born second-generation Jamaican has worked in the UK, various countries in Europe, the United States and North America but considers herself “a true yardie at heart”.
“This is one of the most meaningful opportunities—both personally and professionally. I’m looking forward to using everything I know now, and everything I will learn on the job to help BCIC put its best foot forward,” Ebanks said.
Levy said he is “confident that Carol will excel in the position and drive the company’s strategic and operational HR objectives by implementing an inclusive and purpose-led culture focused on developing our team members to embody our core values”.
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