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JAM | Nov 18, 2022

Changes made to Uber Jamaica app after lessor partners’ feedback 

/ Our Today

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Uber Jamaica has announced that, beginning this week, lessor partners will now receive detailed information about a user’s destination before accepting a lease.

The technology company has made the change based on feedback from lessor partners and the improvements they want to see in the app.

With this innovation, Uber said Jamaicans who use the app “to earn extra in a flexible way” will be able to know with greater accuracy where they are going and how long it will take them to get there.

“With this initiative, the platform reaffirms its commitment to address the concerns of lessor partners and improve their experience on the platform,” said Uber.

“At Uber we constantly develop, invest, and implement technology with the aim of providing greater safety, confidence, and peace of mind for lessor partners who choose to use our app. The lessor partners had expressed their interest in knowing the final destination of the lease before it began.

“For this reason, in recent months, we have carried out various pilot programmes in several cities across Latin America to evaluate and adapt a tool that facilitates this without ruining the user experience. This feature is now available to those who connect to the app in Jamaica.”

The feature builds on technology innovations available to lessor partners in Jamaica, such as the ability to share leases with trusted contacts; detection of anomalies such as route deviations; audio recording; a button that connects directly to 119 in case of emergency, and 24/7 support.

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