Citi has been recognised as the Best Corporate/Institutional Digital Bank in Jamaica by Global Finance magazine in the 22nd annual ‘World’s Best Digital Corporate/Institutional Banks in Latin America’ competition. This is the second consecutive year that Citi Jamaica has been recognised as Best Digital Bank.

Citi Latin America received top awards in 24 out of 27 categories in Latin America, with 14 country and 10 regional sub-categories awards.

Citi won the ‘Best Corporate/Institutional Digital Bank Award’ in Argentina, Brazil, Colombia, Costa Rica, Ecuador, El Salvador, Honduras, Jamaica, Panama, Paraguay, Peru, Puerto Rico, Uruguay and Mexico (Citibanamex).

Additionally, Citi received a total of 10 awards in the regional sub-categories that recognised digital products and services offered to clients, including its trade finance services, investment management services, mobile banking app, and website.

“We are pleased with this recognition for the second year as we continue to offer best in class digital solutions to our valued clients, particulary at a critical time,  to mitigate the likelihood of business disruption due to the pandemic,” said Eva Lewis, CCO of Citi Jamaica.

Winning banks were selected based on the following criteria: strength of strategy for attracting and servicing digital customers, success in getting clients to use digital offerings, growth of digital customers, breadth of product offerings, evidence of tangible benefits gained from digital initiatives, and web/mobile site design and functionality.

Citi is driving the digitisation of transaction banking in Latin America, offering clients unrivaled global networks and platforms. The bank’s digital solutions and support have helped clients to overcome financial challenges due to the COVID-19 pandemic. Over the last year, Citi has launched multiple mobile solutions and expanded global products to the region in an effort to deliver value to clients through ease of use, real-time banking, digital security, data insights and AI. 

List of Awards

The list of awards won and referenced in this press release are the following:

Best Corporate/Institutional Digital Banks regional sub-category awards:   

Best Online Investment Management Services

Best Online Cash Management Services

Best Trade Finance Services

Best Online Treasury Services

Best Integrated Corporate Banking Site

Best Information Security and Fraud Management

Best Mobile Adaptive Site

Best Mobile Banking App

Most Innovative Digital Bank

Best Open Banking APIs

Best Corporate/Institutional Digital Bank in: Argentina, Brazil, Colombia, Costa Rica, Ecuador, El Salvador, Honduras, Jamaica, Panama, Paraguay, Peru, Puerto Rico, Uruguay and Mexico (Citibanamex).