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JAM | Feb 27, 2025

Digicel enters final stage of 2G network shutdown

/ Our Today

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(Photo: Peter Cook/View for de Blacam and Meagher architects)

Digicel has announced that it is in the final phase of shutting down its 2G network, with the complete transition set for February 28, 2025. 

As part of its commitment to delivering a superior digital experience, Digicel is decommissioning its 2G network to focus on more advanced technologies, including 3G, 4G, 4G LTE, and LTE-A. 

This move will enable customers to benefit from improved call quality, faster browsing, smoother connectivity and enhanced video streaming. 

With just days remaining before the final shutdown, Digicel is urging customers still using older 2G devices to upgrade immediately to avoid service disruptions. Customers should ensure their SIM cards are 4G LTE-compatible and that their devices support 3G or 4G technology. 

Most 2G devices are older model push button phones, commonly referred to as “bangers,” or early generation smartphones. Customers can visit a Digicel store or the company’s website to check if their SIMs and devices require upgrade. 

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