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CARIB | Jan 14, 2024

Dr Axel Kravatzky | Why governance maturity matters 

/ Our Today

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Dr Axel Kravatzky. (Photo: Contributed)

Most board directors and CEOs that I speak to about the ‘G’ in ESG (Environment, Social, and Governance) have the sense that ‘G’ is the element that is most under control, particularly when compared to the state of heir companies concerning ‘S’ and ‘E’.

In some ways, I can understand them. The effects of bad governance have resulted in significant economic crises every few years, which has led to the introduction of codes, regulations and legislation. Most boards now have board members and corporate secretaries with at least some education in the domain. They also have policies, board minutes, audit committees, audited accounts, etc. Many also conduct regular board self-evaluations either by themselves or with the help of consultants. For many, ‘E’ has been almost entirely out of sight, and ‘S’ – well, there has been corporate social responsibility (CSR), and they honestly want to do it, and they can point to several initiatives that people have received well.

But all is not well 

Consider these facts:

  1. The climate, pollution, biodiversity, inequality, and other crises involve organisations. The slow progress towards achieving sustainable development goals (SDGs) also involves organisations of all types – including private and public. Each of these has a governing body, and they may all feel that their ‘G’ is reasonable. But the crises we have today result from the inadequacy of governance. ‘E’ and ‘S’ have not been governed. Even the relationship between corporate financial success and positive well-being is primarily assumed because not many have measured or managed this.
  2. Even if we take a very narrow view of ‘G’, as in the ESG reporting standards where business conduct is a prominent theme, there is much evidence that organisations are involved in huge misdemeanours – corruption, human rights violations, etc. We are not yet where we ought to be. 
  3. When I support boards in conducting board evaluations, I find that boards consistently score themselves lowest on how they manage their Governance performance. 

Many are starting on the ‘E’ and ‘S’ dimensions because standards on what to disclose are expected to move from optional to mandatory. But when you look at the nature of the ESG standards it becomes clear that having to show that you are taking reasonable action to preserve (primarily financial) value is not the same as providing guidance for how to ensure you increase the amount of sustainable value you generate.  

Disclosure standards do not guide the development of your governance and management systems to generate as much positive change for people and nature – that is not their scope.. Let us consider one of the oldest and most accomplished larger Caribbean companies. The company reports in their ESG and annual reports that they have engaged advisors and have started their ESG journey with an ESG materiality assessment, that they commit to (an unspecified) alignment with select SDGs, and are reporting related strategic initiatives as ‘targets’. Is that enough?

It is reasonable to expect that ESG disclosures will not go away and become mandatory. for more and more companies. However, companies to that take lead in this situation need to do more than align with SDGs in almost unspecified ways and prepare for disclosure regulations. They need to transform their governance and management, go beyond business as usual and actually increase the value they generate by moving the needle on authentic sustainability. What we need most is an increase in measured and audited sustainable value. We need more organisations to increase both the quantity and the rate at which they generate sustainable value. 

So, what should boards and CEOs do? 

How can they assess themselves and improve their performance?

The recommendation may seem obvious. If you want to improve your governance and management so that you increase sustainable value and, as a result of that, be also able to report and meet the ESG expectations, you must use governance and management standards that were developed for that purpose.  

Use the right tools for the right job. ISO and the UNDP SDG Impact standards are two such tools. These are not regulatory controls but standards that organisations can voluntarily use to implement best practices in a domain to increase the value they generate and, in that process, also meet regulatory or legal requirements. This is not an argument against regulation and legislation. This is an argument for better governance and management decision-making. 

Let’s return to the G. For this dimension, the global consensus and benchmark for the governance of organisations that enables sustainable development is ISO 37000:2021 Governance of organisations – Guidance. This standard has also been adopted as the national standard in Jamaica, Saint Lucia, and Trinidad & Tobago. 

One of the advantages of ISO standards, in particular, is that they have been developed to fit with other ISO standards. So, organizations that want to, for example, develop a plan to assess governance performance or benchmark their governance maturity against ISO 37000 can use ISO 37004:2023 Governance of organisations – Governance maturity model – Guidance. 

Good governance has three outcomes: effective performance, ethical behaviour, and responsible stewardship. There are many governance maturity models – each developed for a specific purpose and different degrees of rigour and consensus. The governance maturity model of ISO 37004 is unique. It builds explicitly on the seven governance conditions and 11 principles in ISO 37000. In this way, organisations and their stakeholders can be assured that the purpose of the organization has the best chance to be fulfilled and that governance outcomes are achieved. 

Many other maturity models prescribe the same highest level of maturity practices across all dimensions in their model for all organizations with mature practices. In order not to paint with too broad a brush, some create different matrices for different types of organizations, in different industries, and for different stages of development.  

ISO 37004 is unique in this dimension as well. It helps organizations to determine what is right for them by building, as many ISO standards do, by taking a risk-based approach. This approach enables organisations to determine what is best specifically for them by balancing the effects of different levels of governance maturity against achieving the governance outcomes: effective performance, ethical behaviour, and responsible stewardship. 

Companies generate the highest levels of value that contribute to sustainable development through integrated governance and management systems. Our generation and those to come have no choice but to live with the consequences of decisions that boards, managers, and other personnel of our organisations take today. Let us urgently upgrade the maturity of our practices and give ourselves the best shot for a liveable future. 

Dr Axel Kravatzky is the managing partner of TT-based Syntegra-360 Ltd, vice-chair of ISO/TC309 Governance of Organizations and president of EUROCHAMTT. He enables companies to flourish, helping them increase the sustainable value they generate through integrated governance, certified management systems, and transformational leadership.

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