CARIB | Jan 31, 2023

‘European’ names CIBC FirstCaribbean the Best Digital Transformation Bank 2022

/ Our Today

Reading Time: 2 minutes

CIBC FirstCaribbean has copped another prestigious award for the great strides the regional bank has made in the digital banking space.

In naming CIBC ‘Best Digital Transformation Bank 2022’, The European, a London-based global financial publication, said the decision was based on the “bank’s efforts and strides made in digital banking, e-products, internet banking services, and the corporate banking products and made based on a set of global standards as well as the opinion of a select panel of reputable analysts”.

It added that “CIBC FirstCaribbean has rendered the latest digital banking solutions allowing customers to perform their banking transactions seamlessly and securely, meaning that people can do their banking where, when, and how they want. It also ensures that they give customers new ways to better understand their finances and data in such a way that adds value to their lives.”

Deepa Boucaud, executive director, retail and business banking at CIBC FirstCaribbean.

The bank’s executive director, retail and business banking Deepa Boucaud expressed delight at the latest award, noting that it was “testimony to the hard work and commitment to client-excellence on a bank-wide level”.

She said the bank was committed to its digital transformation journey, ensuring that clients have at their fingertips all of the products and services to make their banking personalised and easy.

“We will continue to lead the way with modern, innovative products and services that simplify the everyday banking experience for our clients by providing them with new digital capabilities across all our service delivery channels,” Boucaud said.

“Digital is the future of banking, and we are continuously enhancing our digital channels to provide innovative solutions to meet your unique and changing banking needs.”


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