JAM | Jul 11, 2024

Flow’s fixed services restored for 65% of impacted communities

/ Our Today

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Flow technicians at work on premises in the Corporate Area. (Photo: Contributed)

With daily improvements to its network connectivity, Flow Jamaica says it is pushing ahead with its post-hurricane restoration work across the island and focusing on restoring service to St Elizabeth.

The southern parish received the brunt of Beryl’s impact on with widespread damage to homes, businesses, and agriculture. 

Since the hurricane struck, Flow has been proactive in restoring connectivity for as many people in the shortest possible time. As of Wednesday, Flow has increased its mobile coverage availability across the island to 88 per cent as it carries out repairs on priority mobile sites. For its fixed customers (internet, cable, phone), 65 per cent of impacted communities have been restored. Flow says it has also repaired 73 per cent of damaged cables. 

These figures are expected to improve as the company has mobilized all resources, including support from parent company, Liberty Latin America, to restore service quickly. Flow said on Wednesday (July 10) it focused its St Elizabeth restoration efforts on sections of Watchwell to Pedro, Top Hill to Junction, Flagaman to Top Hill, Black River to Whitehouse, and surrounding areas.

Flow has also begun providing humanitarian aid in St Elizabeth. Team members visited Black River and nearby communities yesterday to distribute care packages and top-up vouchers to residents who have had the most traumatic impact from Hurricane Beryl. The company, through the Cable and Wireless Charitable Foundation, has also partnered with World Central Kitchen which has delivered more than 8,000 meals to residents in St Elizabeth, Clarendon, and Manchester. 

Flow’s Store on Wheels provides services for customers in Clarendon. (Photo: Contributed)

In the absence of electricity, Flow has dispatched its mobile units to several communities to provide charging service.   


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