The Office of the Prime Minister (OPM) announced the establishment of the Information and Communications Technology (ICT) Authority on Wednesday.

This new entity is a consolidation of the operations of eGov Jamaica Limited and the Office of the Chief Information Officer to provide a single authoritative voice and framework to improve ICT service delivery across the public sector.

Established by the ICT Authority Act (2019), the ICT Authority is a statutory body with a broadened mandate to include:

• Developing and implementing a national ICT strategy that aligns with Jamaica’s overall development goals.
• Establishing and enforcing ICT policies, standards, and guidelines to ensure effective and efficient use of ICT resources across government.
• Providing shared ICT services to government ministries, departments and agencies, aimed at improving efficiency, reducing costs, and enhancing service delivery.
• Driving digital transformation across the government and, by extension, the wider society through initiatives such as e-government services, ICT consultancy and coordination.

The establishment of the ICT Authority demonstrates the Government of Jamaica’s commitment to changing the culture of ICT service delivery in the public sector.