Minister of Tourism,  Edmund Bartlett, has confirmed that Jamaica’s tourism sector is actively discussing coordinating logistics with local and international stakeholders to minimise disruption following Spirit Airlines’ announcement of an immediate wind-down of its operations.

Spirit Airlines has advised that all flights have been cancelled and that customer service operations are no longer available. Affected passengers have been instructed not to go to airports, while refunds will be automatically processed for bookings made directly with the airline. Passengers who booked through travel agents are advised to contact their agents directly.

In response, Jamaican tourism officials have been in contact with airport authorities, hotels, ground transportation providers, and airline partners to explore coordinating logistics to support visitors who may be impacted or require assistance with alternative travel arrangements.

“Jamaica has always prioritised the safety, comfort, and well-being of our visitors. In light of the Spirit Airlines situation, we are mobilising the necessary resources and coordinating logistics with our partners to ensure that affected travellers are supported and able to make alternative arrangements with minimal inconvenience,” said Minister Bartlett.

The Minister also expressed appreciation for the swift response from other airline partners, many of whom have already begun introducing additional capacity and flexible booking options to accommodate displaced passengers.

“We are encouraged by the collaborative spirit shown by our airline partners, who have moved quickly to provide solutions for impacted passengers. This level of cooperation reflects the strength and resilience of Jamaica’s tourism sector,” he added.

Spirit Airlines previously operated three weekly flights to both Norman Manley International Airport and Sangster International Airport from Fort Lauderdale, accounting for a modest share of passenger traffic.

Officials note that while some operational adjustments are expected, passengers are anticipated to rebook with other carriers, helping to sustain overall visitor flows.

“Jamaica has demonstrated strong crisis response capabilities time and again, and this situation is no different. Our stakeholders stand ready to assist as needed,” said Director of Tourism, Donovan White.

Jamaica remains open for business and continues to welcome visitors with its signature warmth and hospitality.