The Jamaica Hotel and Tourist Association (JHTA) is reaffirming its commitment to strengthening Jamaica’s hotel industry, recognizing tourism as a key driver of the nation’s economy and a source of livelihood for thousands of Jamaicans.

Tackling Industry Challenges

In response to growing concerns, the JHTA has been working alongside its members to address the challenges facing the tourism sector, particularly those affecting workers. A committee was established to investigate the root causes behind recent unrest among employees and to explore viable solutions.

Salary Survey Results

The JHTA conducted a comprehensive salary survey which indicated that, on the whole, the hotel sector provides competitive remuneration packages, including basic salary and gratuities. However, the survey also revealed discrepancies in gratuity payments across properties, influenced by factors such as room occupancy, rates, and overall room counts. The JHTA is now focused on improving communication around gratuity schemes and ensuring employees understand how overtime, time off, and other payments are handled.

Ongoing Dialogue and Corrective Measures

The JHTA has acknowledged calls for improved communication and has been in ongoing discussions with affected properties to resolve any issues. These discussions have led to corrective actions, and the JHTA remains confident that continuous dialogue will bring lasting resolutions beneficial to both workers and employers.

Peer Support and Best Practices

In addition, the JHTA continues to offer peer support to its members and encourages the sharing of best practices to ensure all properties maintain the highest operational standards.

Tourism as a National Priority

The association recognizes tourism as a national priority and has been in talks with both government and opposition representatives to underscore its importance to Jamaica’s economy. All parties agree that ensuring fair benefits for workers in the tourism sector is crucial to its success.

Promoting Due Process

The JHTA is urging workers to utilize the proper channels for addressing workplace issues, including HR departments, the Ministry of Labour, and, if necessary, the Industrial Disputes Tribunal (IDT). The association emphasizes that bypassing these procedures and resorting to strikes could harm the Brand Jamaica image and negatively affect the livelihoods of hotel sector employees and the wider economy.

Commitment to the Future

Looking ahead, the JHTA is dedicated to ensuring that Jamaica remains a top-tier tourism destination, where both workers and employers can thrive. The association remains focused on creating a harmonious and mutually beneficial environment for all stakeholders in the industry.