JN Bank has transitioned to a new digital model aimed at providing its members in the United States (US) with greater convenience, speed and accessibility when conducting their banking transactions in Jamaica.

The new model, the bank said, allows members to book appointments for virtual meetings with JN Bank representatives in Jamaica. Members in the US are able to book these appointments by contacting JN Bank in Jamaica, or by booking via the JN Bank website at jnbank.com.

JN Bank Managing Director Curtis Martin said, with the new system, members and customers can access JN Bank services more expediently. He noted that the digital strategy is being implemented as part of efforts to ensure the safety of members, given the ongoing COVID-19 pandemic. However, he said it also positions members to access services much faster and gives them more control over access to services.  

Persons can schedule appointments with a representative to do any service offered by JN Bank in Jamaica, including opening new accounts, withdrawals and updating records.

“Our efforts to digitalise started many years ago, but that thrust has deepened as demand grows for more convenient ways of serving our members,” said Martin.

SIMILAR SERVICE ROLLED OUT IN UK

“We expect that this will place more power in the hands of our members outside of Jamaica and increase the speed with which they access service in Jamaica,” he said, acknowledging that the thrust will be implemented in all major diaspora markets where the bank operates.

A similar mode of service was rolled out in the United Kingdom.

Martin reminded members that they can also continue to monitor their JN Bank account and other JN Bank services via the JN Bank LIVE online banking platform.