Card registration feature added

The National Commercial Bank (NCB) powered Lynk digital wallet has updated its security features to add an extra layer of security for users and their funds.

With security and fraud protection at the centre of NCB’s fintech subsidiary, TFOB (2021) Limited, operators of Lynx overall design of the app, the company has added a new card registration feature, which will require all previously added credit and debit cards to be re-registered on the app.

This is to provide a further layer of security, to ensure accuracy and to confirm and protect users’ identities, and most importantly, their money. From day one, Lynk users, affectionately referred to as ‘Lynkies’, were a part of the development of the app, which is still in its early stages with much more growth to come.

From the initial testing phase, the various referral contests to now welcoming new merchants to the app daily, the involvement and the safety of Lynkies is paramount to the success and overall functionality of the app.

New 4-step registration process

In order for new and existing users to register their cards, they will need to complete a simple, four-step registration process to confirm that they are the owner of the card being added to Lynk. The process includes selecting the type of card they wish to connect and confirming the small refundable charge made to their card either via their online banking platform or via their bank’s customer care centre.

The purpose of the refundable charge is to verify that the user attempting to link the card is the rightful cardholder to prevent any attempts at fraudulent activity. Once the charge is confirmed, users can return to the app, confirm the amount charged and the card will be added to their Lynk wallet.

Upon completion of the registration your banking institution will refund the charge. 

Chief Product Officer John-Matthew Sinclair explains that, “with our latest update, we have now added a card registration feature to give our Lynkies the additional comfort of knowing that their card cannot be added to our app without their consent by way of confirming a small, 100 per cent refundable charge that we make to their card during the registration process. Our users’ trust is important to us, so we will continue to deliver state-of-the-art features to not only protect, but to also enhance our Lynkies’ livelihood.