The National Commercial Bank Jamaica Limited (NCB) said it strongly condemns the recent acts of violence against local ABM service personnel and providers.
While noting that as a result its ABM and cash operation services will be disrupted because of the security situation currently affecting its service provider.
The statement comes following a daring daytime attack in which two security guards attached to Beryllium were shot by armed thugs while delivering money at the Jamaica National branch at Portmore Pines Plaza in St Catherine yesterday (February 27).
One security guard died on the spot, while the other was rushed to the hospital. According to reports her condition is not considered to be life-threatening.
“While the ABM in question is not directly attached to NCB in this instance, these events will still have a direct impact on our customers’ ability to use our ABM services, as our service providers have made the decision to temporarily withdraw their service personnel. “
The company said it is working diligently with its service providers to restore normalcy as soon as possible. In the meantime, NCB is encouraging customers to utilise digital channels such as its online banking and mobile app.
“Customers will also experience delays with our in-branch, dropbox and customer pick-up services as well, and we apologise sincerely for the inconvenience. We urge customers to remain patient as we work with our service providers to restore normalcy and provide the best banking experience to you.”
The company also extended condolences to the families affected by the killing.
“Our thoughts are with those who have lost their family members and loved ones due to these senseless acts, and we wish for their comfort in this time of grief.”