Jamaican consumers shopping in stores islandwide can look forward to faster check-out times at the cashier with NCB’s new digital payment app, NCB Pay.
“Contactless transactions are 63 per cent faster than paying with cash, and up to 53 per cent faster than swiping, or inserting a payment card into a POS terminal,” shared Danielle Cameron Duncan, general manager of NCB’s Payments, and Digital Channels division. “Consumers want the speed and ease of using modern, world-class payment solutions wherever they go, and they want payment options that can keep pace with their lives.”
Similar to other popular digital payment applications, NCB Pay allows users to link their physical payment cards to a digital wallet on their smartphone. Users can then make payments at compatible point-of-sale (POS) terminals, or near-field communication (NFC) enabled payment devices using only their NCB Pay App.
Cameron Duncan also pointed out that there has been a significant increase in contactless transactions over the past two years, as more consumers opt for payments which do not require them to swipe, enter a personal identification number (PIN) or sign to authorise transactions.
“The pandemic has changed the way consumers shop and pay, and their appetite for convenient and secure purchase options has increased,” Cameron Duncan said.
“NCB has undoubtedly helped us to provide a faster and easier way for our customers to shop,” said Stephanie Smith, marketing manager at Fontana Pharmacy Limited. “We have had a relationship with NCB for many years, and we will continue to partner with them for years to come, as they continue to produce innovative products.”
While this first version of the app is only available for Android smartphones via the Google Play Store, Cameron Duncan confirms that the developers of the app are already working on future iterations, which will include additional payment options and compatibility with other operating systems. According to Cameron Duncan, the current focus for the team is ensuring that the app is rigorously tested, and feedback from customers is incorporated.
“With NCB Pay, customers will no longer have to worry about having their physical cards with them while shopping,” Cameron Duncan said.
“Customers will be able to digitise their existing NCB credit and prepaid cards, which are significantly less susceptible to common fraud tactics. In addition to the app’s built-in security and encryption features, we will soon be able to replace expired, lost, or stolen cards immediately in the wallet, so no time is lost while waiting for a replacement card,” she added.