Local light and power distributor Jamaica Public Service (JPS) Company Limited has estimated that more than 500,000 of its customers are without electricity following the passage of Hurricane Melissa.

That number represents approximately 70 per cent of JPS’ customer base.

The increase in outages comes after Hurricane Melissa made landfall around 12 noon on Tuesday, October 28, as a Category 5 system, bringing record wind speeds of over 180 miles per hour. JPS has disclosed that several transmission and distribution networks island-wide have been seriously impacted.

“Based on the initial information reaching us, the electrical network in central and western parishes in particular have been severely damaged,” explained Hugh Grant, president and CEO of JPS.

“Our teams have been working diligently to avoid a total shutdown. From what we’re seeing, though, sections of the grid will require a rebuild,” he added.

While noting that the recovery will be challenging, Grant pointed out that JPS line workers, along with local and overseas contractors, are on standby to act as soon as it is safe to do so.

Concerning the lesser-impacted areas of the country, the energy company has indicated its intention to request a partial all-clear from the authorities. This hybrid approach should enable JPS to conduct assessments alongside restoration work where possible, prior to the official all-clear being given by the Office of Disaster Preparedness and Emergency Management.

“One of the questions our customers have always had is why there is a lack of supply despite no visible damage in their area. Now, it is important to note that, in many cases, an outage can be caused by impact further afield,” Grant shared.

“Bearing that in mind, we ask for patience. We have to be smart about how we work to ensure sustainable restoration while ensuring the safety of all our team members,” the JPS CEO and president said.

Grant emphasised that the power company’s primary goal is to connect customers to the grid as soon as possible.

In the meantime, JPS emphasised that customers should not venture out to sight-see in the aftermath of the hurricane to avoid coming in contact with poles and power lines, which may be energised. The company also reminds the public to prioritise their safety and that of their loved ones at this time.