In a step towards digital inclusion and transformation, Jamaicans will have access to digital service providers at post offices islandwide, starting next year.
The service providers will be youths trained by the HEART/NSTA Trust stationed at dedicated areas in the post offices, offering assistance to anyone who needs help accessing digital services for free.
Minister with responsibility for skills and digital transformation, Senator Dr Dana Morris Dixon, noted that many of the government services are online. However, many citizens do not have access to the Internet or are afraid to access the services online. She said the implementation of this new service is geared towards addressing this issue.
“So, if you have an elderly grandparent who wants to get her passport online and she is worried about having to go to PICA (Passport, Immigration and Citizenship Agency) to stand in line for hours because she doesn’t know how to do it online, what will happen is she can go to her nearest post office,” the minister explained.
She further urged Jamaicans to embrace digital transformation.
“This administration will leave no one behind but also more importantly, this administration will not force anything on our people. This administration will take the time and explain itself, will give you the tools and options to participate in digital Jamaica, will do everything that is reasonable and just to help you on the digital journey,” she said.
“We’re making sure that we put things digitally, so it’s easy [to] access, but for those who are a bit apprehensive or need support, we will provide that support. This transformation is not just for one; it is for all,” Morris Dixon added.
In the meantime, she continues to urge Jamaicans not to fear the digital transformation.
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