DMA | Feb 27, 2023

Sagicor ramps up operations in Dominica

/ Our Today

Reading Time: 3 minutes

New office opens in the capital, Roseau

Sagicor Life Insurance has expanded its operations to Dominica extending its operations in the capital of Roseau while offering wider general products and services to Dominicans.

The new office was officially opened at Corner Hillsborough Street and Great George Street, Roseau on the weekend. At the Ribbon Cutting Ceremony, CEO of Sagicor life, Donald Austin commented that, with the expansion, Sagicor Life will ensure full digitalisation development in Dominica.  

According to him, “I would just like to say that the evolution of the insurance industry is one in which we are seeing because of the last three years the evolution and development of digitalisation is coming more into being and certainly we will continue to ensure the full digitalisation process, which we have started at Sagicor which is reflected in all our businesses across the region”.   

Insurance sector developing

Austin pointed to Sagicor’s E-life system, launched two months ago, which he says will incorporate all of the lines of business so that customers can actually go on to the Internet and have access to its general insurance, life insurance and investments.

He assured the audience that in the next couple of months, people will see the development of not only the life insurance sector but also the general insurance sector.  

Sagicor Financial Corporation headquarters in Barbados.

At the event, a special presentation was made to the principal representative of Sagicor General in Dominica, Cheryl Rolle. She was awarded the “lady of the moment” for her remarkable contributions as a team leader for the company for the past 35 years.  

Assistant Manager of Sagicor’s Eastern Caribbean operations, Deborah Raoul said the launch of this new location is evidence of an upward trajectory powered by the hard work and dedication embodied by “this powerhouse of a lady”.

“Cheryl would have influenced many of Sagicor’s team members and has significantly contributed to the growth of the insurance sector in Dominica.” 

Assistant Manager of Sagicor’s Eastern Caribbean operations, Deborah Raoul

Raoul said this office is a physical manifestation of Rolle’s vision and goals and the confidence that the wider Sagicor Group has in her abilities.  

“Thankfully Cheryl has never been singularly focused on work but has used her office and her resources to positively impact both the people at sargico and those in the wider community. Cheryl would have influenced many of Sagicor’s team members and has significantly contributed to the growth of the insurance sector in Dominica,” Raoul said.  

Minister for Health Cassani Laville stated that this expansion is a reminder to the public of the beneficial relationship the company shared with them for the past few decades. 

“The expansion of Surgical General here in Dominica is certainly meaningful in many ways and it reminds us of the cordial beneficial relationship that we share and enjoy as a country with you all for many decades and in ways in which all people have come to realise it’s truly beneficial to them in many ways,” the health minister added. 

Cheryl Rolle

He emphasised that Sagicor has excelled in giving citizens the means to cover various medical emergencies, medical care, and hospitalisation and that their social and economic contribution to Dominica is most certainly undeniable and evident through many activities. Laville acknowledged and commended the lady of the movement Cheryl Rolle, for her extraordinary and long-lasting contribution to Dominica’s insurance sector and to the growth of Sagicor as a brand in Dominica.  

He said Rolle is an insurance giant and her impact has meant more than just insurance and includes the contribution of jobs and livelihoods for many people.  


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