Scotiabank has been named among the Best Consumer Digital Bank Award 2024 winners by Global Finance (New York). The Bank also copped the prestigious award for its operations in The Bahamas, Cayman Islands and Turks and Caicos Islands. 

The Global Finance Best Digital Bank Award winners are chosen based on entries provided by financial institutions. Entrants are judged on the breadth of product offerings, success in migrating customers to digital platforms, acquiring and retaining new customers, and using digital technologies to improve business processes, and deliver other benefits. Sub-category winners were selected based on the relative strength and success of those web products and services. 

“The rapid advancements in fintech, the rise of digital currencies, and the increasing importance of cybersecurity are continually redefining the benchmarks for exceptional digital banking services,” said Joseph Giarraputo, founder and editorial director of Global Finance. “Global Finance’s Best Digital Bank Awards celebrate the financial institutions that are leading the way with innovative digital solutions and setting new standards in the industry.” 

Audrey Tugwell Henry, president and CEO Scotia Group Jamaica and senior vice president, Caribbean North and Central responded to the award. “Scotiabank continues to demonstrate strong market leadership through our financial solutions, and we are delighted to be named the winner in Jamaica of the prestigious Global Finance Best Digital Consumer Bank Award 2024.

“Scotiabank has been serving Jamaicans since 1889 and to be highlighted as a winner in digital banking service even as consumer expectations shift has not been an easy accomplishment. As global trends influence how businesses operate locally, greater focus is required in improving digital platforms which ensure that our clients receive the very best service experience, which continues to be a strategic priority for the bank,” she said.

Scotiabank was also named the Best Digital Bank 2024 in Trinidad and Tobago and Guyana.