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JM | Nov 25, 2021

Uber Jamaica introduces new audio recording safety feature

/ Our Today

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Security, particularly for women, a topical issue of passenger transportation

Uber is introducing a new audio recording feature to the Jamaican market in a show of commitment to the safety of its users and lessor partners.

The ride sharing company, which operates as a ride leasing entity in Jamaica, said this new feature is a part of its global focus to make leases safer through innovative technology.

Via the app’s Safety Toolkit, Uber said users and lessor partners will be able to start an audio recording at any time if they feel uncomfortable during a lease.

“Uber never stops thinking about how to keep our community safe and innovation is always necessary when it comes to providing in-app safety tools.”

Uber

“The recording will be encrypted on the user or lessor partner’s device, and will only be available to share as a report to Uber support agents that have the key to listen to the audio and take the necessary measures,” the company said.

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“This means that the file cannot be listened to by either party, nor can it be shared with third parties. If the incident is not reported immediately, there is the option to do so later.”

Added Uber: “We always want users and lessor partners to request a lease and move with confidence. This feature is an addition to this continuous goal. Uber never stops thinking about how to keep our community safe and innovation is always necessary when it comes to providing in-app safety tools.”

Uber said the audio recording feature is set to join over 22 safety tools now available in Jamaica. All lessor partners and users will be notified when the feature goes live.

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