Life
| Jul 17, 2021

New booking engine rolled out for travel advisors at Couples Resorts

/ Our Today

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Double bonus incentive of US$20 per night for bookings made on the portal

(Image: couples.com)

The Jamaican hotel chain Couples Resorts has rolled out a new travel agent booking engine designed to streamline the booking process and help manage client reservations.

The Jamaican family-owned hospitality company with four all-inclusive properties has also put a sweetner to the deal. The resort company is offering a double bonus incentive of US$20 per night for bookings made on the portal from now  through to October 5, as well as a free night for every seven nights booked via the platform.

A new travel agent tool called TAConnect has been put in place, which allows advisors to check and manage their rewards and communicate with the resorts’ business development managers.

Advisors can register to become a Preferred Travel Agent and participate in the Couples Resorts Rewards program on the Couples website. The programme is open to US and Canadian agencies and travel advisors.

(Image: couples.com)

Couples Resorts includes Couples Negril and Couples Swept Away, also in Negril, as well as Couples Tower Isle and Couples Sans Souci in Ocho Rios.

Expanding loyalty travel agent programme

Commenting on the new booking engine, Abraham Issa, President of Sales and Marketing, explained that, “we are looking to expand our loyal travel agent community by enhancing the experience already offered to agents participating in our programmes. These tools offer a safe, convenient and rewarding way to make and manage bookings for our resorts”.

He added that Couples wants to make it easy for agents to book their clients’ vacations and earn incentives for themselves, adding that “our goal is to continue to improve all of our technologies and rewards for repeat guests and travel partners”.

(Image: couples.com)

By signing up and reporting bookings, agents earn rewards of US$10 per reported room night after a booking is confirmed. The current promotional period doubles that reward, as well as earning a free night for agents’ own use for every seven confirmed room nights.

Issa explained that the new portal “will make Couples Resorts an easy sell for travel specialists”.

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