Digicel Bermuda has announced temporary changes to its operations confined to curbside pickups.
In a statement the company reports that it has, ”decided to temporarily reduce its retail operation to curbside pickup between 9am – 5pm, Monday – Saturday,” explaining that this “precautionary measure has been implemented to ensure employees are able to effectively social distance while safely assisting customers.”
“The health and safety of Digicel & BTC’s employees and customers is paramount. If you exhibit any flu-like symptoms, or have been around anyone that was or is currently sick, please do not come to the store. Instead please make other arrangements to carry out your intended transaction,” the company said.
“This will not impact our day-to-day operation” said Sakinah Brangman, Retail Manager.
He added, “We love our customers and will still be fully equipped to assist them with all of their needs, including bill payments, buying a new smartphone and getting them installed with our Fibre home services.”
Most transactions pivoted online
“As a digital operator Digicel have made it easy to do all this online so we encourage everyone to use our online order form from the comfort of their own home at a time that is most convenient,” the statement went on to say.
The company added, “In light of store closures, customer transactions can be completed via one of the below alternative options:
· The MyDigicel App
· Online Banking
· Device Purchases
· Fibre To The Home Installation Request
· BTC.bm
· Customer Care:
· Digicel: 500-5000
· BTC: 295-1001
· Drop Box Locations [Cheques only]:
· Hamilton Exchange – Bus Terminal
· Washington Mall – by G&G
· Somerset — before BELCO
· St. Georges — before Police Station
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