Digicel Group is deepening its partnership with Symptai Consulting Limited to provide businesses with improved access to world-class solutions and experts to support all their technology needs.

Symptai will become a fully owned subsidiary under the Digicel Business brand. This new venture builds on Digicel’s initial stake in Symptai, acquired in December 2021.

Now, as part of the telecoms giant’s progression, it plans to foster secure digital growth and transformation across the region. Combining Digicel Business’ mobile and ICT solutions with Symptai’s deep expertise supporting governments, financial institutions and large enterprises, Digicel will bolster its business solutions across the Caribbean. 

“This is a major step forward in strengthening Digicel’s capabilities in cybersecurity, data privacy and digital transformation,” explained Liam Donnelly, Chief Business Officer, Digicel Group.

“For over five years, Digicel has been a pioneer in the cyber and SOC (security operation centre) services for businesses, and now we’re taking it to the next level. Globally, there’s a dearth of cyber expertise, so you can imagine across the Caribbean, with a population of about 45 million people, the demand is great. Now, with the combined expertise of Digicel and Symptai, there is an even larger pool of knowledge and experts to better serve our customers and have even greater reach across the region and beyond,” he added.

Symptai, a technology advisory and cybersecurity consultancy firm, boasts a 27-year track record as a regional authority on cybersecurity, data privacy and protection, anti-money laundering, risk and compliance, and digital transformation.

With Symptai under the Digicel umbrella, customers of both entities can expect a seamless and strengthened value proposition supported by Digicel’s global strategic partners and Symptai’s proven experience.

“Symptai and Digicel have been working in tandem for a number of years now, and as a business partner, Digicel has everything you could want for your company,” said Marlon Cooper, CEO, Symptai Consulting.

“The technology, the network, the consultants, the partners (locally and internationally) are all there, which means that whether you’re a small, medium or large-sized business, we have the products, services and people to meet you where you are, and also to help you as you scale.”

This unified approach positions Digicel Business as the leading technology partner for businesses of all sizes, not just in Jamaica, but throughout the region.

Digicel Business and Symptai Consulting remain committed to delivering greater value and stronger security solutions to customers, empowering Caribbean businesses to thrive in an increasingly digital world.