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JAM | Jul 6, 2024

Digicel says network restoration at 65% after Hurricane Beryl

/ Our Today

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(Photo: Facebook @Digicel)

Digicel Jamaica says it has re-operationalised 170 additional cell sites island-wide, bringing network coverage to 65 per cent as of Friday evening (July 5).

The telecommunications giant, in a statement, quoted CEO Stephen Murad as saying that the Digicel team working to address the damage as a matter of urgency.

“Right now, speed of recovery is everything. The sooner we’re able to get power supply, the sooner we’ll be able to restore service to our customers on the affected sites.”

Murad added that part of turning Digicel’s focus on ensuring that the digital operator returns to 100 per cent network availability within the shortest time possible involves refuelling generators that have been working since the hurricane struck.

While Digicel mobilised its teams and resources, the company is also coordinating with emergency response teams to clear blocked roads and downed power lines leading to its cell sites.

“Our hardworking teams are moving about the country to quickly assess and restore service. As a primary provider of connectivity to over two million people, we know how important it is for them to stay connected. We sincerely apologise for the inconvenience, and we thank our customers for their patience and understanding.”

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