Chalien Dantes

FIFA is facing growing scrutiny after officials in New York and New Jersey launched an investigation into complaints surrounding ticket sales for the 2026 World Cup.

The investigation follows allegations that fans were misled during the purchasing process and forced to deal with soaring prices, confusing ticket categories and what authorities described as artificial scarcity.

New Jersey Attorney General Jennifer Davenport described the ticket buying experience as frustrating and chaotic, saying many supporters were left battling confusing systems and unexpectedly high costs. FIFA has now been subpoenaed and ordered to provide internal documents and information related to ticket sales practices.

New York Attorney General Letitia James joined the announcement alongside New York City consumer protection officials, who say they are taking the allegations seriously.

Among the concerns being examined are claims that FIFA released more expensive front seating categories after initial sales had already begun, leaving some fans feeling deceived about the actual location and value of their seats.

Investigators are also reviewing accusations that variable pricing allowed ticket costs to climb sharply across most tournament matches, with some prices reportedly increasing by more than 30 percent.

Particular attention is being placed on matches scheduled for MetLife Stadium, including the World Cup final, where ticket costs have sparked outrage among fans hoping to attend the tournament.

Despite FIFA repeatedly speaking about overwhelming demand for tickets, authorities noted that seats remain available for many matches, including most group stage fixtures.

Officials say supporters deserve transparency, fair pricing and confidence that the tickets they purchase match what was advertised, as pressure now grows on FIFA to explain how the pricing system was handled ahead of football’s biggest tournament.