NCB Financial Group Limited (NCBFG) has reported consolidated net profits of J$36.9 billion (J$23.1 billion attributable to stockholders) for the financial year ended September 30, 2025.

This was supported by strong fourth-quarter profits of J$6.5 billion (J$4.2 billion attributable to stockholders) and continued improvements across its regional operations.

The group delivered a return on equity of 12.46 per cent, with improved operating income in five of its seven business segments, demonstrating the strength and diversification of its regional portfolio. Other meaningful efficiency gains for the period include the Group’s cost-to-income ratio improving to 64.29 per cent from 73.56 per cent the previous year. 

Group CEO Robert Almeida said the results demonstrate the impact of the Group’s two-year transformation programme. “We strengthened governance, rebuilt capital, improved operational stability, and delivered consistent earnings,” he said. “The performance shows that our strategy is working and that the fundamentals of the Group are stronger than they have been in years.”

Almeida noted that NCBFG continues to benefit from its diversified business model across banking, insurance, and wealth management. This structure, he said, provides multiple revenue streams and strong natural risk mitigation across the region. 

The Group delivered sustained profitability supported by improved operational efficiency, strong liquidity and capital buffers, and solid contributions from Guardian Group’s regional businesses. National Commercial Bank Jamaica Limited (NCBJ) also recorded stable earnings, underpinned by disciplined credit and funding management.

Addressing questions about the impact of Hurricane Melissa, Almeida pointed out that the Group’s preparation was instrumental in maintaining stability. 

“Events like this ultimately test your readiness,” he said. “Our liquidity, capital position, reinsurance, and diversified business model give us confidence. Both Guardian and NCB prepared exceptionally well ahead of the hurricane, and that preparation is reflected in how quickly we stabilised operations and supported our customers.”

NCBJ was among the first financial institutions to reopen branches after the storm and currently maintains the largest number of ABMs active across Jamaica – including in the hardest-hit parishes – ensuring critical access to cash at a time when connectivity is limited. Guardian Group has also mobilised teams across multiple territories to accelerate claims assessment and support its policyholders.

Additionally, the Building a Better Jamaica Fund, which was relaunched within days of the hurricane, has already surpassed J$500 million to support national recovery efforts.

“We are managing through a national crisis with stability, liquidity, and a resilient business model that works,” said Almeida. “That is what gives us confidence in the road ahead and in our continued ability to create long-term value for our shareholders and for the region.”