Scotiabank unveils modernised ATM Fleet to enhance customer experience across Jamaica
/ Our Today
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Scotiabank has begun the islandwide rollout of a modernised fleet of Automated Teller Machines (ATMs), reinforcing the Bank’s ongoing commitment to improved accessibility, convenience and innovation for clients.
The deployment follows an announcement made at Scotiabank’s Annual General Meeting, where President and Chief Executive Officer Audrey Tugwell Henry disclosed plans for 128 new ATMs to be introduced across the island. The machines are expected to be fully deployed by end of year and will replace some old machines, while providing service at a few new locations.
The new machines feature a fresh, contemporary look and enhanced functionality, including improvements to the way cash and cheque deposits are made. Notably, Scotiabank has also activated the audio assistance feature, allowing visually-impaired clients to independently and confidently access ATM services, which is an important step in advancing inclusive banking.
Customers can already experience the upgraded ATM services at several locations, including:
- Constant Spring Financial Centre, Kingston
- Barbican Shopping Centre, Kingston
- Scotiabank Hagley Park, Kingston
- Big Tree Enterprise, Bog Walk
- Triple P Supermarket, Highgate and
- Taylor’s Supermarket, Runaway Bay
With additional installations planned in the coming months.
The ATM enhancements come on the heels of the introduction of debit card controls on mobile and online banking, which allow clients to lock and unlock their debit card in order to block or allow transactions on their accounts. Clients are also able to receive deposit alerts when funds have been credited to their account.
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