Jamaica | Mar 18, 2023

Hugo App ending operations in Jamaica this April

Gavin Riley

Gavin Riley / Our Today

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(Photo: The Desk at 13 West)

Food delivery service company Hugo App Limited has announced it will be shuttering its operations in Jamaica at the end of April.

In a termination of commission memo sent to partners, Hugo said it decided to withdraw following the late 2022 finalisation of its acquisition by German giant Delivery Hero.

Come 10:00 pm, April 30, all commission agreements entered between partners and Hugo App Limited will be terminated.

The company thanked its partners and assured pending payments would be settled as soon as possible.

Started in 2017 by CEO Alejandro Argumedo, Hugo is a super app most dominant in Central America. The El Salvador-based startup consolidates services ranging from food and cash delivery to ride-hailing and also serves as a marketplace for small businesses.

Jamaica became Hugo App Limited’s first foray into the English-speaking Caribbean when it launched in Kingston in January 2021. The company operated in the capital and neighbouring Portmore, with plans to expand into Montego Bay in October 2021.

(Photo: The Desk at 13 West)

Providing motorcycle delivery services seven days a week, partner companies ranged from fast-food restaurants, casual dining, coffee shops, convenience store chains and more.

The Delivery Hero acquisition is valued at US$150 million.


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