The National Water Commission (NWC) is advising that its Santa Cruz Commercial office in St Elizabeth has been reopened to the public, as part of ongoing efforts to restore full customer service operations following the passage of Hurricane Melissa.
This will enable customers to once again conduct regular transactions, submit service requests, and make inquiries directly with NWC representatives.
However, the Lucea Commercial Office in Hanover and the Savanna-la-Mar Commercial Office in Westmoreland remain closed.
Customers may also contact the NWC through Web Chat via the NWC’s website nwcjamaica.com; email at [email protected]; or contact via the NWC Mobile App.
In addition, customers may connect with the NWC via it social media platforms:
- Facebook: http://www.facebook.com/NWCjam
- X (formerly Twitter): http://x.com/NWCjam
- Instagram: http://www.instagram.com/nwcjam
The NWC continues to express appreciation to customers for their patience and understanding as the company works to fully restore all systems and services affected by Hurricane Melissa on Tuesday, October 28.
The NWC apologises to its valued customers for any inconvenience caused and thanks them for understanding.
For further updates and information, customers may contact the NWC Customer Care Centre at 888-225-5692 (CALL NWC) or visit www.nwcjamaica.com.
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