The National Health Fund (NHF) is again confirming a cybersecurity incident at the agency, as announced early in June 2026, and is now aware of the unauthorised posting of NHF data on a third-party site. 

The NHF continues to work closely with independent forensic experts and the Major Organised Crime and Anti-Corruption Agency to determine the full nature and scope of information that was accessed and posted. We have also reported this incident to the Office of the Information Commissioner and are committed to meeting all our obligations under Jamaica’s Data Protection Act, 2020. The NHF’s systems remain fully operational and continue to deliver essential services to the people of Jamaica. 

“We sincerely regret the anxiety and uncertainty this situation may cause and assure our stakeholders that the NHF remains firmly committed to maintaining strong IT security and resilience through continuous investment and improvement. Our highest priority is to protect the privacy of all customers and to enhance measures to prevent disruption to our services,” said Chief Executive Officer of the NHF, Everton Anderson.

Commenting on the status of the investigation, Director of Information and Communications Technology at the NHF, Mr Wilbert Lyn, said, “On becoming aware of this incident, we immediately activated our incident response protocols to strengthen safeguards, protect against unauthorised access, and enhance monitoring capabilities.  We continue to work with urgency and diligence with our partners and relevant authorities to conduct ongoing investigations, identify root causes, and reinforce our security measures to minimise the risk of future incidents.” Chief Executive Officer of the NHF continued.

The NHF CEO recognises that persons may be concerned about their privacy and reaffirms the organisation’s commitment to transparency, accountability, and compliance with its obligations under Jamaica’s Data Protection Act.

Mr Everton Anderson said, “At the National Health Fund we understand the trust that Jamaicans place in us and thank them for their patience and understanding. We will continue to communicate openly, provide timely updates and notify affected data subjects (beneficiaries and customers) as verified information becomes available.”

In the meantime, individuals with specific concerns about their personal information may contact 876-906-1106 or 876-618-3617 or send an email to [email protected].

The National Health Fund has established and maintained a distinguished record of service for more than two decades and remains steadfast in its commitment to delivering essential health benefits to all Jamaican residents and supporting the nation’s health care system.